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We work remotely across multiple time zones.

Expect a response from us within 24 hours of making contact. 

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Frequently Asked Questions

Explore our FAQ for quick answers to questions you may have.

We offer three main services:

  1. Brand and communication strategy – This helps to consolidate all your messaging efforts into a bigger cohesive story. Like a blueprint, it helps you, your team, and your customers to focus on the big picture of your organisation and the unique space you occupy.
  2. Storytelling services, which include campaign development, public relations, audio visual content, press relations and online content development.
  3. Capacity building services which include training, coaching and development of communication policies and protocols.

Our goal is to help you craft compelling narratives, build strong relationships, and achieve your communication objectives.

Brandbuilder is not an advertising agency, though there are areas of overlap. While most agencies focus on creative design work, we are a consulting firm, specialising in brand strategy. We prepare the foundation that creative work is built upon and we provide additional services such as stakeholder mapping, crisis communication and training, which ad agencies typically don’t offer. Our deep understanding of the African market, our capacity to develop strategic frameworks, and our collaborative approach to working with clients all provide a unique combination of expertise and approach that sets us apart from other service providers.

Our pricing is based on the scope of the project, the complexity of the tasks involved, and the level of expertise required. We offer flexible pricing options to meet the needs of different clients, including hourly rates, project-based fees, and retainer packages.

Our clients understand that a solid strategy is teh coundation of successful communications. Typically they fall into 4 main categories:

  • development organisations
  • public sector institutions
  • nonprofits 
  • commercial enterprises 

We tend to attract organisations that are not looking for a typical solution, but rather an effective one, and are willing to invest in work that is optimised for their specific situation. 

Generally, our first conversation with you will be a one-on-one personalised consultation with a member of our team. We’ll discuss your specific needs and goals, and you’ll have the opportunity to assess if our approach aligns with your vision.

Following this, we’ll schedule a more in-depth meeting to discuss the full project in detail. Our team will collaborate with yours to develop a comprehensive project proposal, outlining timelines, budgets, and deliverables.

Once you approve the proposal and make the initial payment, we’ll hit the ground running! For larger projects, we typically hold weekly meetings to ensure everyone is on track and to make necessary adjustments along the way.”

The duration of our projects can range from a few weeks to several months, depending on factors like the project’s scope, complexity, and the availability of resources. We’ll provide a detailed timeline in our project proposal.

For a simple, straightforward strategy development, you can expect a turnaround time of three weeks.